Health Research Authority
The Health Research Authority gained flexible terms and 24/7 support for its critical systems
The problem
In 2017 the HRA's hosting arrangements were coming to an end. Its operational systems underpin its role as a regulator, and it wanted a more secure, cost effective solution with more flexible commercial terms, responsive support, performance monitoring and disaster recovery, with no drop in service quality.
The solution
The HRA found the framework easy to use and chose Crown Hosting's data centre for its quality and security. The Crown Hosting team introduced a small number of managed service providers, and the HRA and the Department of Health procured one with a deep understanding of the framework. It migrated the entire server estate and now provides a 24/7/365 on-site managed service.
What it delivered
On-site managed service for the HRA's business critical systems
Every server migrated by a provider experienced with Crown Hosting
Delivered alongside the service flexibility the HRA wanted
We were impressed by the quality and security of Crown Hosting's data centre, and were confident it was the right environment for our research systems.
Gaynor Collins-Punter and Chris Keane
Deputy Director, Research Systems, and Systems Delivery Manager, Health Research Authority
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