UK Shared Business Services
UKSBS relocated its secondary data centre to Crown Hosting in 55 hours
The problem
UKSBS provides finance, HR, payroll and procurement services to more than 20,000 users across government and arm's length bodies. In November 2022 several factors forced it to ask hard questions of its data centres. With the business case signed off, it had a matter of months to transact and move before the end of the financial year.
The solution
Framework II, released in November 2022, included pre-agreed pricing, so UKSBS could test costs against its business case straight away and transact without a tender. UKSBS, Crown Hosting, Sunspeed and BT worked to a step by step plan covering connectivity, rack diagrams and the physical move, with every dependency agreed in advance.
What it delivered
From the start of work to go live for the whole relocation
Pre-agreed pricing allowed an immediate cost check and a quick transaction
Public sector organisation to realise the benefits of Framework II
We knew who was going to do what, with each interdependency outlined, understood in advance and from the moment we began work through to go live, the relocation took a total of 55 hours.
Steve Tomlin
Head of Back Office, UKSBS
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